Archive notice: This article was originally published on October 4, 2007. Links and embedded videos are preserved as part of the historical record.
„Over the past years, Kaspersky Lab has developed into a brand in Germany that stands for the highest security and easy usability“, says Andreas Lamm, Managing Director of Kaspersky Labs GmbH. „Accordingly, our market penetration has also increased – and with it the number of support inquiries. In order to offer our customers more convenience, we have decided to significantly strengthen our support and extend our telephone availability.“
Until now, Kaspersky Lab’s technical support was available seven hours a day at an Ingolstadt number. Most recently, Kaspersky Lab was named the winner by the magazine ComputerBild in a test of the support services of IT companies in Germany.
As before, support can still be contacted free of charge by e-mail (support@kaspersky.de) or via the helpdesk form at http://www.kaspersky.de. German-language technical support in Russia (+7 495 363 93 37) and the USA (+1 718 535 05 19) can also be reached daily from 8-19.