Archive notice: This article was originally published on March 28, 2009. Links and embedded videos are preserved as part of the historical record.
Following changes to top management and corporate organization, Avid reorganized sales and customer service in Central Europe through Avid Technology GmbH.
“We have been working in and with these new structures since March 1 last year,” said Central Europe Regional Sales Director Peter Alderath. He said the integration of previously separate business units was intended to make Avid easier for customers to communicate with and better able to support their commercial success.
The Central European team included:
- Peter Alderath, Regional Director
- Nicolaas Deiker, Channel Sales Manager
- Andreas Kotulek, Key and Enterprise Accounts Manager
- Andreas Hasse, Retail Sales Manager
- Stephan Schwarze, Application Specialists and Presales Manager
Avid also expanded service. Customers with current support agreements could use an existing service number, while a new call-routing system connected them directly with specialists for the relevant product group.
Customers could also reach Avid support employees worldwide if they were willing to use English. Avid provided a website explaining which information customers should prepare before contacting support.
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